Frequently Asked Questions
Planning your next retreat at Mingus or want a quick review of the items most folks ask about?
How far from your arrival date you cancel will determine what you may owe (or not owe). Please see this excerpt from the Booking Contract Policies:
Should you find it necessary to cancel, you must call the camp management directly and follow up with an email. For cancellations made by the host due to fire, weather, natural emergency, or other unexpected closures, groups shall be granted a full refund of deposit and any advance fees paid.
Cancellations must be made 6 months or more days in advance of arrival date to receive full refund of fees paid minus a $50 processing fee.
Groups canceling between the following time frames prior to the arrival date will be charged the following:
- 90-182 days: 25% of the minimum guarantee.
- 45-89 days: 50% of the minimum guarantee.
- 44 days – day of: 100% of the minimum guarantee.
Groups booking within the 6-month window will be held to this cancellation policy beginning with receipt of the signed contract. Failure to call/email and cancel your reservation will result in full minimum due charges.